Shipping & Return Policy

Our shipping options range from $7.99 to $16.99, catering to various needs. Depending on your global location we will provide the best shipping options available.

At Dios el Padre we deploy a range of efficient shipping methods to ensure your orders reach you both swiftly and securely. Most of our products are typically ready for shipping within an estimated total time frame of 1-2 weeks, encompassing both production and delivery.

Your tracking information will be updated once your order arrives at your local port and is taken over by the local carrier from the sea freight company.

We do want to emphasize that carrier delays are beyond our control and all shipping times are estimations. Regrettably, we cannot accommodate refunds or cancellations for delayed orders already in transit. We understand your eagerness to receive your orders promptly, and we're doing everything in our power to minimize delays.

Before finalizing your order, we kindly ask that you carefully review your shipping, contact, billing, and payment details to ensure utmost accuracy. It's also important to note that your billing information should correspond precisely with the information on file at your issuing bank.

This extra attention to detail helps us process your order efficiently and without any hiccups. We appreciate your cooperation in making your shopping experience seamless.

We understand that sometimes address changes are needed after an item ships. However, please be aware that this may incur an address change fee. It's advisable to provide accurate shipping information at the time of purchase to prevent this. If an address change is necessary post-shipping, please contact our customer support promptly at sales@dioselpadre.com Additional fees may apply.

Contact Dios el Padre Sales team at sales@dioselpadre.com. They will provide you with detailed return instructions

To be eligible for a return, items must meet the following criteria:

• Items must be unused and in their original condition.
• Original packaging, including all tags and inserts must be included.
• Returns must be post-marked within 30 days of receiving the item.

We Cannot Accept Returns of:

• Non-Returnable Products (or Products Marked "Final Sale")
• Products not in their original condition and packaging
• Gift Cards

Upon return, the refund amount will be processed, deducting the real shipping costs for both initial delivery and return, irrespective of any prior free shipping benefits. Shipping costs are the customer's responsibility, except in cases of our error or a defective item

Contact Dios el Padre sales team at sales@dioselpadre.com. They will provide you with detailed return instructions.

Unless instructed otherwise by Dios el Padre, returns must be made via the original shipping method used for the order (e.g., UPS, Freight, etc.). Detailed shipping instructions will be provided by our team.

Refund Process: Once we receive and inspect your return, please allow at least 2 weeks for the refund process. You will receive a refund for the full purchase price including tax. Outbound shipping fees will be deducted from your refund.

If you receive an incorrect, defective, or damaged item, please contact Dios el Padre at sales@dioselpadre.com immediately. Do not attempt to repair or return the item before contacting us.

Upon return, the refund amount will be processed, deducting the real shipping costs for both initial delivery and return, irrespective of any prior free shipping benefits. Shipping costs are the customer's responsibility, except in cases of our error or a defective item.